Privacy Policy

Our Commitment to Privacy

At Originis, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered document generation services.

We believe in transparency and want you to understand exactly what happens with your data. We do not sell your personal information to third parties, and we only use your data to provide and improve our services.

1. Information We Collect

Information You Provide to Us

When you use Originis, we collect the following information:

• Contact Information: Your email address and optionally your name, which you provide during checkout. We use this to deliver your generated documents and send you important service communications.
• Service Inputs: Any information you provide when requesting a document (such as business details, personal information for templates, or specific requirements). This data is used solely to generate your requested document.
• Payment Information: Payment details are processed securely through Stripe, our payment processor. We receive only confirmation of successful payments and do not store your full credit card numbers or sensitive payment information on our servers.

Automatically Collected Information

• Usage Data: We collect information about how you interact with our website, including pages visited, services viewed, and features used.
• Device Information: We automatically collect information about your device, including browser type, operating system, IP address, and general location (city/country level).
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

Primary Service Delivery

• Document Generation: To create customized documents based on your inputs using AI technology
• Document Delivery: To send generated documents to your email address
• Payment Processing: To process your purchases and maintain transaction records
• Customer Support: To respond to your inquiries and provide assistance

Service Improvement and Analytics

• Understanding which services are most popular and improving our offerings
• Analyzing usage patterns to enhance user experience and website functionality
• Identifying and fixing technical issues or bugs
• Developing new features and services based on user needs

Legal and Security Purposes

• Preventing fraud and unauthorized access
• Complying with legal obligations and law enforcement requests
• Enforcing our Terms of Service
• Protecting the rights, property, and safety of Originis and our users

3. Data Storage and Security

How We Protect Your Data

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols
• Secure Databases: Your information is stored in secure, access-controlled databases with encryption at rest
• Access Controls: We limit access to personal information to authorized personnel only
• Regular Security Audits: We regularly review and update our security practices

Where We Store Data

Your data is stored on secure servers provided by reputable cloud infrastructure providers. We use services that comply with international data protection standards including SOC 2 and ISO 27001 certifications.

Limitations of Security

While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information using industry best practices.

4. Third-Party Services

We work with trusted third-party service providers to deliver our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Service Providers We Use

• Stripe (Payment Processing): We use Stripe to securely process payments. Stripe is PCI-DSS compliant and handles your payment information according to their Privacy Policy.
• Email Delivery Services: We use email service providers to deliver your documents and service communications. These providers process your email address solely for delivery purposes.
• AI Services: We use third-party AI providers to generate documents. Your inputs are sent to these services securely and are used only for document generation.
• Cloud Infrastructure: We use secure cloud hosting providers to store data and run our services.
• Analytics Services: We may use analytics tools to understand how users interact with our website and improve our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

5. We Do Not Sell Your Personal Data

6. Data Retention Policy

How Long We Keep Your Data

• Purchase Records: We retain transaction records, including email addresses and purchase details, for accounting and legal compliance purposes. These records are typically kept for 7 years to comply with financial regulations.
• Generated Documents: Links to your generated documents remain active indefinitely for your access. However, you can request deletion at any time.
• Service Inputs: Data you provide for document generation may be retained to improve our AI models and services, but is anonymized and not linked to your personal identity.
• Usage Analytics: Aggregated, anonymized usage data may be retained indefinitely for analytics purposes.

Automatic Deletion

When data is no longer necessary for the purposes for which it was collected, and we are not legally required to retain it, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under laws such as GDPR (Europe), CCPA (California), and other data protection regulations.

Your Rights Include

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can ask us to correct inaccurate or incomplete personal information.
• Right to Deletion: You can request that we delete your personal information, subject to legal retention requirements.
• Right to Data Portability: You can request your data in a structured, commonly used format to transfer to another service.
• Right to Object: You can object to certain types of processing of your personal information.
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.
• Right to Lodge a Complaint: You can file a complaint with your local data protection authority if you believe we have violated your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days. We may ask you to verify your identity before processing your request to ensure the security of your personal information.

8. International Data Transfers

Originis operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Originis is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately at privacy@originis.com.

10. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our services are used.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., maintaining your session)
• Analytics Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and choices

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or delete existing cookies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

If we make material changes to how we collect, use, or share your personal information, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: